In this social era, where everyone is always connected online, it is necessary to focus on delivering compelling customer experiences. To complete this need, Microsoft Dynamics CRM 2013 plays a critical role. That’s why for powerful business solutions, Microsoft is always launching something new. Let us discuss some of the powerful updates and features in Microsoft Dynamics CRM 2013.
• No more extensionbase tables
For the older version Microsoft Dynamics CRM 201i, Microsoft changed the underlying table structure where each entity was split across two tables. One was base table to store system attributes and other was extensionbase table to store custom attributes. The main objective of this modification was to allow more custom attributes than usual. This was a significant change that offers better extensibility. It means SQL transactions may be extended for longer that may results into deadlocks.
With Microsoft Dynamics CRM 2013, deadlocks can be prevented significantly. The reason is – there is only one entity table that reduces overall transaction time and improves the performance considerably.
• Platform Enhancements
Microsoft Dynamics CRM 2013 allows powerful tools to meet your unique business requirements. The platform assures on time delivery with agile methodologies tailored to individual needs and budget. Here are some updates for extensible, open and customized online services.
• Customer driven updates – With Microsoft Dynamics CRM 2013, administrator will receive email notification of their update schedule and instructions are also available to reschedule the update, if required.
• Business rules – The tool is significant for implementing fast changing business rules applicable to CRM forms for tablets and web apps. Here you can configure field values, without writing a single line of Java Script code.
• Real-time workflows – The tool allows quick execution of requests in response to a message. Real time workflows can be managed by non developer also, if required. These are synchronous workflows that are not queued like asynchronous workflows.
• Testing SSIS integration with Microsoft Dynamics CRM 2013
When developing CRM integration using SSIS, it is necessary to add a “data viewer” before data is actually written to CRM. The process is suitable for small integrations. Complex integrations become difficult to manage with “Data Viewer” option. Here we have to use different approach to accomplish the same task.
• The first step is to create a Boolean variable “UpdateCRM” and set its value to False.
• Now create “conditional split” before writing any data to CRM.
• Now connect CRM data with conditional split’s controlled output.
Once you are ready, change the value of Boolean variable “UpdateCRM” to true and start writing data to CRM. It is possible to expand the technique according to needs and complexity of integrations.
Stay engaged with powerful Microsoft Dynamics CRM 2013 features for quality business solutions at different levels. Microsoft will stay in touch with innovative modifications that Microsoft Dynamics CRM 2013 will deliver in present and future also.
About Author: The above article is written by Sandeep, who has worked extensively in Microsoft Dynamics CRM. He works as a technical architect in Aegisisc, an organization specializing in customized software and mobility solutions.